Privacy Policy

Effective Date: September 20, 2024

Artisun Solar (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communication channels, including text messaging.

1. Information We Collect

We collect different types of personal information depending on your interaction with our site and services. This includes:

• Personal Identification Information: Name, email address, mailing address, phone number, and any other information you provide when signing up for our services or requesting a solar assessment.
• Text Message Communications: If you opt-in to receive SMS communications, we may collect your mobile phone number and consent to send you text messages about appointments, offers, updates, and other service-related information.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services, including solar assessments and installations.
• Communicate with you via email, phone, or text messages (with your consent) about promotions, updates, and services.
• Send you appointment reminders, important updates, and offers via SMS (only if you have opted in).
• Improve our website and service offerings by analyzing user data.

3. Text Message Consent and Opt-Out

• Consent to Receive Text Messages: By providing your phone number and opting in to receive SMS updates, you consent to receive text messages from Artisun Solar related to your services, promotions, or updates.
• Frequency of Text Messages: You may receive periodic messages depending on your interaction with our services and promotions.
• Opt-Out of Text Messages: You can opt out of receiving text messages at any time by replying “STOP” to any message we send. You will no longer receive SMS communications from Artisun Solar after you opt out. You can also contact us directly to unsubscribe from text communications.
• Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s terms. By opting in, you acknowledge that such charges are your responsibility.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and limited access protocols. We do not sell, trade, or rent your personal information to third parties without your consent.

5. Sharing Your Information

We may share your information with trusted third-party partners who assist us in providing our services, such as customer service platforms, marketing agencies, or payment processors. These parties are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.

6. Your Rights

You have the right to:

• Access and correct any personal information we hold about you.
• Request that we delete your personal information, except where we are required to retain it by law.
• Withdraw your consent for text messages or other forms of communication at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.

8. Compliance with Regulations

We comply with all applicable laws and regulations regarding the collection, use, and storage of personal information, including but not limited to the Telephone Consumer Protection Act (TCPA) for SMS communications. By providing your mobile number and opting in to receive SMS communications, you expressly consent to receiving messages in accordance with these regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: