Privacy Policy

Effective Date: June 13, 2025

At Artisun Solar (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you interact with our website, services, and communication channels, including SMS text messaging.

1. Information We Collect

We collect various types of personal information depending on how you interact with us, including:

• Personal Identification Information:
  Name, email address, mailing address, phone number, and any other information you provide when signing up for our services or requesting a solar assessment.
  
• Text Message Communications:
  If you opt in to receive SMS text messages from us, we may collect:
  
  • Your mobile phone number
    Your name (optional)
  • Any other information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including solar assessments and installations.
  
• Communicate with you via email, phone, or SMS text messages (with your consent) regarding promotions, updates, and service information.
  
• Send you important updates, alerts, or promotional messages via SMS (only if you have opted in).
  
• Respond to your inquiries or customer service requests.
  
• Improve our website, services, and customer experiences by analyzing user data.

3. Text Message Consent and Opt-Out

• Consent to Receive Messages: By providing your phone number and opting in, you consent to receive SMS text messages from Artisun Solar related to services, promotions, or updates. Message frequency may vary based on your interactions, but generally does not exceed 5 messages per week.
• Opt-Out Option: You may opt out at any time by replying “STOP” to any SMS we send. After doing so, you will no longer receive SMS communications from us. You may also contact us directly to unsubscribe.
  
• Message & Data Rates: Standard message and data rates may apply according to your mobile carrier’s terms. These charges are your responsibility.

4. How We Protect Your Information

We do not sell, rent, or share your personal information — including mobile numbers — with third parties for marketing purposes. Your information may be shared only with trusted service providers that help us deliver our services (including SMS communications) and only to the extent necessary. These providers are contractually bound to protect your data.

5. Data Security

We implement appropriate technical and organizational safeguards — including encryption, secure servers, and access controls — to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

6. Your Rights

You have the right to:

• Access and correct personal information we hold about you.
  
• Request deletion of your personal information, unless retention is required by law.
• Withdraw consent for text messaging or other communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

8. Compliance with Regulations

We comply with all applicable laws and regulations regarding the collection, use, and storage of personal information, including but not limited to the Telephone Consumer Protection Act (TCPA) for SMS communications. By providing your mobile number and opting in to receive SMS communications, you expressly consent to receiving messages in accordance with these regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: